Credit & Collection workshop

A wonderful opportunity was presented by one of our Associate RBA members – New Zealand Business Tools (NZBT), who offered the chance for five of our local Rosebank businesses to send along a representative to attend the Credit & Collection one-day seminar held by Laurie Brenssell for FREE!  Aimed at anyone in credit management, this workshop was targeted at building skills for dealing with debtors and providing attendees with the tools to improve their cash flow. Feedback was very positive It was really good, we learned the psychology behind debt collection, I found that really interesting, my role is sales based with debtor management and admin on the side and I will definitely use some of what I learned moving forward,” said Jo (attendee).

NZBT has positioned itself as a Credit Management and Privacy Specialist that wants to help protect and safeguard businesses. The current question is how do we all survive this downturn and protect/safeguard a business from a credit management perspective?

Times are getting harder in every industry with product supply issues, staff problems, and ongoing flu/Covid disruptions. BTNZ is beginning to see an increasing number of company liquidations, especially in the construction industry sector. All this prompts us toward the need to review what we are doing from a credit management perspective to protect and safeguard our businesses. Because the requirement to get paid, to maximise your cash flow, has possibly never been more acute than it is today.

One might argue that these are unprecedented times and certainly not something we have experienced within the last 30 years. Now is the time we all should be reviewing what we do from a credit management perspective and if we are not sure what we should do, we should ask for advice. It may be the difference between surviving this downturn, or not.

I would like to take this opportunity to thank Steve Conti and Joseph Clapp from New Zealand Business Tools for giving our Rosebank business community the chance to empower five of our local business employees with the tools to equip them with dealing in the credit management space.